FREQUENTLY ASKED QUESTIONS

What is this programme about?

Work Great on A Great Street is a programme organised by Orchard Road Business Association and supported by Health Promotion Board. Together with strategic partners, this programme aims to provide a work life integration to the Orchard Road community.

How much does it cost?

All programmes under the ‘Work Great On A Great Street‘ initiative such as workout sessions, talks, workshops and health screenings are complimentary upon sign up.

How do I sign up?

Please register for an account and select the sessions of interest to you.

Can I cancel a class after I have registered?

Sure, you can click on the cancel session button to inform us that you will not be attending.

What do I need to bring?

Kindly bring your ID, yoga mat (for pilates or yoga sessions) and water bottle. As there is no baggage deposit facilities on site, please refrain from bringing your valuables. A change of clothes and/or a small towel is optional.

I have an old injury - what should I do?

Please consult your doctor or GP before commencing in any sports activity.

What if it rains?

In the event of inclement weather on any event day, organiser shall have the sole and absolute discretion to delay the activity and if necessary, to cancel the activity, for the safety and wellbeing of the members and public. All registrants shall be informed accordingly.

How do I redeem my rewards earned? / How to check how many points you have earned?

Checking your points

– Login to your account, click into the “My Account” tab on the top, this is where you will see your account’s activities.

– Right under the “Dashboard” sign, you will be able to see how many points you have accrued.


* Rewards are stacked, at 24 points, you will be eligible for all the rewards unlocked at each milestone.

Collection of rewards

Rewards can be collected at our on-site locations. You may refer to our Upcoming Activities to view the upcoming physical workout sessions.

Alternatively, you may also choose to collect them from our office:
91 Tanglin Road #04-04
Singapore 247918

Mon – Fri
10am – 12pm

2pm – 5pm

 

Important
Walk-ins are strictly NOT accepted.
Please write in to us at info@orchardroad.org to confirm your slot for collection.

How soon will my points be reflected on my account?

Attendance for all activities may take up to 5 working days before being reflected on your account.

For virtual workouts, your attendance will only be marked once your attendance on the ZOOM platform is verified.

Is it safe to attend public workouts during this COVID-19 period?

ORBA works closely with HPB to ensure the latest guidelines and advisories are adhered to. We can all do our part in keeping safe by following the guidelines set out for each activity. 

 

Your Health & Safety Matters!

Please adhere strictly to the following social distancing measures. Participants who do not follow the guidelines will be asked to excuse themselves from the activity:

1. You will be put into groups of 5 pax

2. Keep a distance of 2m apart from each other throughout the workout

3. Keep a distance of 3m from other groups attending the workout

4. At the end of the workout, WAIT for your turn to leave the workout area. You will be released according to your assigned band colour

5. Keep your masks on at all times until your instructor specifically says you may remove it (for the duration of the workout only)

6. Stick to your Social Distancing Sticker on the ground

If in doubt, please approach the trainer or a facilitator on ground to clarify.

ORBA will not be liable to any participants who are approached by Safety Distancing Officers.

All participants will have to complete a contact tracing form at each workout.

Participants with temperatures of 37.5 and above will not be allowed in to the exercise area. We seek your understanding and cooperation on the matter.

Who can participate in the workouts?

Anyone with a valid Work Great account can join our workouts. It’s that simple!

What is this Daily Workout Challenge about? [NEW]

To encourage our Work Great Participants to continue working out and form healthy habits, Work Great on A Great Street now has a Daily Workout Challenge that will reward EVERY workout you clock in (under this activity).

You can clock one workout any time within the month as 1 valid entry. You can participate in this event up to 30 times a month.

What type of workout can I do?

You can choose to run, swim, cycle, walk, do a HIIT session of your favourite workout on Youtube, dance or even go for a hike!

Do note only verified entries will be eligible for rewards.

How does one participate?

Upload screenshots of your exercise log on our google form.

Guidelines for uploaded screenshots:

1. It must show the date, the time, the elevated heart rate and duration of at least 30 mins.

2. Maximum of 3 screenshots per entry’s upload.

3. Any app that accurately captures the required data (elevated heart rates and workout routes) per workout is preferred. Apps that do not show the heart rate (for any workout) or route (if your exercise is a run or a cycle) will not be considered.

4. Use the SAME mobile number and email address as registered on your Work Great account for tracking purposes.

Examples of screenshots accepted:

1. Route (at least 1.5km) – Can include a run/cycle/swim OR

2. Elevated heart rates on your tracker for at least 30 mins

The rewards for this monthly event is not stackable with our programme’s main reward scheme.

When should I upload my screenshots by?

You can choose to upload it daily or once every few days or weeks. It’s up to you. You will have up to the first Friday of the following month to upload all your entries!

What if I do not have a smartwatch or wearable?

Should you like to participate, but do not own a smartwatch and cannot track your elevated heart rate/workout,  you can still participate if you can show your run/walk/hiking route via any app that can track that. However, that will limit your activities to those that are trackable via a route. Note that the screenshot should still show the date and time of your workout.

What happens if I hit 30 entries?

You would have reached the cap for the month’s rewards scheme once you submit 30 entries.

Rewards and entries will restart every month! So feel free to participate again!

Can I carry forward my entries until I hit 30 entries?

No, you will not be able to carry forward your entries from the previous months, your entries and rewards will restart at the start of each month.

Can I combine my existing rewards?

No, the rewards for this monthly event is not stackable with our programme’s main reward scheme.

Who can participate in this workout?

Anyone with a valid Work Great account can join our workouts. It’s that simple!

How do I collect my rewards?

Eligible participants will be notified by email and all rewards will be sent out by mail by the second week of the following month.

Valid screenshot examples:

Indoor cycling workout:
Date, Duration, Average Heart Rate

Date, Timing, Route (for non-wearable logs)