FREQUENTLY ASKED QUESTIONS

What is this programme about?

Work Great on A Great Street is a programme organised by Orchard Road Business Association and supported by Health Promotion Board. Together with strategic partners, this programme aims to provide a work life integration to the Orchard Road community.

How much does it cost?

All programmes under the ‘Work Great On A Great Street‘ initiative such as workout sessions, talks, workshops and health screenings are complimentary upon sign up.

How do I sign up?

Please register for an account and select the sessions of interest to you.

Can I cancel a class after I have registered?

Sure, you can click on the cancel session button to inform us that you will not be attending.

What do I need to bring?

Kindly bring your ID, yoga mat (for pilates or yoga sessions) and water bottle. As there is no baggage deposit facilities on site, please refrain from bringing your valuables. A change of clothes and/or a small towel is optional.

I have an old injury - what should I do?

Please consult your doctor or GP before commencing in any sports activity.

What if it rains?

In the event of inclement weather on any event day, organiser shall have the sole and absolute discretion to delay the activity and if necessary, to cancel the activity, for the safety and wellbeing of the members and public. All registrants shall be informed accordingly.

How do I redeem my rewards earned? / How to check how many points you have earned?

Checking your points

– Login to your account, click into the “My Account” tab on the top, this is where you will see your account’s activities.

– Right under the “Dashboard” sign, you will be able to see how many points you have accrued. (Each activity attended gives you 1 point)

– Note that these points are from attending our virtual or on-site activities and are not the same as points gained from any Themed Challenges.


* Rewards are stacked, at 40 points, you will be eligible for all the rewards unlocked at each milestone.

Rewards for Nov 2021 – Oct 2022
4 points > $5 Voucher
12 points > $5 Voucher
24 Points > $5 Voucher
40 Points > $10 Voucher

Collection of rewards

Rewards can be collected at our on-site locations. You may refer to our Upcoming Activities to view the upcoming physical workout sessions.

Alternatively, you may also choose to have them mailed to you.
Please drop us a message on our Facebook Page to request for your rewards to be mailed to you.

Important
Please send a message on our Facebook Page for any other queries.

How soon will my points be reflected on my account?

Attendance for all activities may take up to 5 working days before being reflected on your account.

For virtual workouts, your attendance will only be marked once your attendance on the ZOOM platform is verified.

Is it safe to attend public workouts during this COVID-19 period?

ORBA works closely with HPB to ensure the latest guidelines and advisories are adhered to. We can all do our part in keeping safe by following the guidelines set out for each activity. 

 

Your Health & Safety Matters!

Please adhere strictly to the following social distancing measures. Participants who do not follow the guidelines will be asked to excuse themselves from the activity:

1. You will be put into groups of 5 pax

2. Keep a distance of 2m apart from each other throughout the workout

3. Keep a distance of 3m from other groups attending the workout

4. At the end of the workout, WAIT for your turn to leave the workout area. You will be released according to your assigned band colour

5. Keep your masks on at all times until your instructor specifically says you may remove it (for the duration of the workout only)

6. Stick to your Social Distancing Sticker on the ground

If in doubt, please approach the trainer or a facilitator on ground to clarify.

ORBA will not be liable to any participants who are approached by Safety Distancing Officers.

All participants will have to complete a contact tracing form at each workout.

Participants with temperatures of 37.5 and above will not be allowed in to the exercise area. We seek your understanding and cooperation on the matter.

Who can participate in the workouts?

Anyone with a valid Work Great account can join our workouts. It’s that simple!

What is this Themed Weekly Challenge about?

To encourage our Work Great Participants to continue working out and form healthy habits, Work Great on A Great Street now has a Themed Weekly Challenge that will reward you for your workouts!

Simply follow the steps each week, depending on the theme/challenge to submit a valid entry.

Can I submit both my workout and steps log for the day?

Unfortunately, no. Please follow the instructions clearly for each challenge. Note that each challenge may require different screenshots.

Can I participate in multiple challenges?

Yes, you may choose to participate in more than one challenge throughout the year.

What type of workouts can I do?

You can choose to run, swim, cycle, walk, do a HIIT session of your favourite workout on Youtube, dance or even go for a hike! However, do note that this should be according to the guidelines for that particular challenge. Should the challenge require you to clock steps, then please follow the instructions for that. Other workouts will not be accepted should it not fall within the challenge criteria.

Do note only verified entries will be eligible for rewards.

How does one participate?

Upload screenshots of your activity log onto our google form, according to the workout requirements.

Guidelines for uploaded screenshots (steps), for themed campaigns that require a steps screenshot – 

1. It must capture the date with the total number of steps for the day (0000-2359)

2. Every submission should have 10,000 or more steps to be valid.

*Any other requirements specific to the challenge should also be followed closely. Read all instructions carefully.

IMPORTANT NOTE: we will not be accepting any screenshots from the HPB-issued National Steps Challenge app.

 

Guidelines for uploaded screenshots (workouts with a route), for themed campaigns that require such a screenshot. 

1. It must show the date, the time, and a clear route route with at least 1.5km.

2. Clear timestamp (time and date indicated)

*Any other requirements specific to the challenge should also be followed closely. Read all instructions carefully.

 

Guidelines for uploaded screenshots (workouts with an elevated heart rate), for themed campaigns that require such a screenshot. 

1. It must show the date, the time and an elevated heart rate with duration of at least 30 mins.

2. Clear timestamp (time and date indicated)

*Any other requirements specific to the challenge should also be followed closely. Read all instructions carefully.
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Each form submission should be for ONE workout only. Do not combine your workouts as they will be counted as one submission only. Screenshots should capture all the information in ONE screenshot, and not across multiple screenshots.

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Examples of screenshots accepted (depending on the challenge of the week):

1. Route (at least 1.5km) – Can include a run/cycle/swim OR

2. Elevated heart rates on your tracker for at least 30 mins

3. Step log reflecting 10,000 or more steps for the day.

The rewards for this monthly event is not stackable with our programme’s main reward scheme.

When should I upload my screenshots by?

You can choose to upload it daily or once every few days or weeks. It’s up to you. Entries will be allowed up to one week of campaign end date.

What if I do not have a smartwatch or wearable?

Should you like to participate, but do not own a smartwatch and cannot track your elevated heart rate/workout,  you can still participate in our other challenges that require a walking route. However, that will limit your activities to those that are trackable via a route. Note that the screenshot should still show the date and time of your workout.

What happens if I hit the maximum number of entries for unlocking rewards?

You would have reached the cap for that particular challenge’s rewards scheme. Rewards and entries will restart every challenge period! So feel free to participate again!

Can I carry forward my entries until I hit the number of entries required for the reward?

No, you will not be able to carry forward your entries from the previous challenges, your entries and rewards will restart at the start of each new challenge.

Can I combine my existing rewards?

No, the rewards for this monthly event is not stackable with our programme’s main reward scheme.

Who can participate in this workout?

Anyone with a valid Work Great account can join our workouts. It’s that simple!

How do I collect my rewards?

Eligible participants will be notified by email once the tally is complete.

Valid screenshot examples:

Indoor cycling workout:
Date, Duration, Average Heart Rate

Date, Timing, Route (for non-wearable logs)